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Your feedback helps us serve you better.

We’re inviting you to share your experience with your personal insurance coverage. Your insights will help us improve how we support you across our Property & Casualty products.

→ Start the survey here.

This survey:

• Takes approximately 10 minutes

• Is confidential and completely optional

• You can enter our prize draw by choosing to provide your email at the end

Thank you for helping us deliver a better experience for you.


File a Claim

Claim

Your medical service provider will usually file a claim on your behalf. For those times you need to file a claim yourself, please submit your claim through our online portal or use one of the following methods.

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Email

Scan your itemized invoices, including the diagnosis, and email them to CG. Please be sure to include your name, ID number, and contact number in your email or claim documents.

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Walk-in

Please bring your itemized invoices, including the diagnosis and your medical ID card, and we can help you file your claim.

Mailbox

Mail-in

Mail us a copy of itemized invoices, including the diagnosis. Please be sure to include your name, ID number, and contact number in your claim documents.

File or track your claim

Every claim will be reviewed by our claims team. We may contact you or your physicians for any missing information. You can also monitor your claim at the CG customer portal.

Still have questions?

Read the answers to some of the most frequently asked questions that our clients ask. You can also speak to a CG agent by visiting the contact page.